Queenstown Water Taxis manages the hazards on the lake. The safety of our passengers and their property is paramount and by purchasing a ticket and boarding one of our Water Taxi Transfers:
Passengers agree that they are carried at their own risk and Queenstown Water Taxis will not be liable in any way for any injury incurred as a result of being carried. Passengers should be aware that in New Zealand any claims for personal injury are limited by a government scheme and passengers should obtain their own insurance should they wish to do so.
Please advise a member of our staff if you have a physical condition that may affect the enjoyment of or your safety on the ride with us.
For the safety and comfort of all passengers all instructions given by the driver must be followed and parents/guardians are responsible for ensuring that their children do the same.
A fee may occur for cancellations within 24 hours of your schedule departure time.
There will be NO REFUNDS given within 6 hour of schedule departure time.
All charters are subject to weather conditions being within Queenstown Water Taxi’s Safe Operational Plan (SOP).
We reserve the right to cancel or postpone trips at our sole discretion.